One of our recent successes has been our work in close conjunction with Lincolnshire Voluntary Engagement Team (LVET). LVET had a strong vision for how they wanted to use Community Reporting to enhance the role of lived experience within service development across Lincolnshire’s Health and Wellbeing sector, and it has been a really joyous experience to support them on their journey. We think the work carried out here is a great example of how place-based Community Reporting projects can be structured and rolled out to ensure sustainability and spread. Read on to find out more…

The Community Reporting Applied Learning Project is a collaboration between People’s Voice Media and Lincolnshire Voluntary Engagement Team (LVET). LVET brings together voluntary, community, faith-based, and social enterprise (VCFSE) organisations across Lincolnshire – each committed to health, care, or wellbeing. Staff and volunteers were trained to use Community Reporting as a tool for gathering lived experience stories, to identify key insights, and use these to shape local services.

I think other people’s stories are invaluable and important because when we can hear someone’s story, understand someone’s story, then actually that’s when we begin to have empathy.

This quote shows the sentiment that lies at the heart of the Lincolnshire Community Reporting Applied Learning Project. The aim is to transform how health, care, and wellbeing services connect with local people.

Since its launch in February 2025, the project has created a foundation for empathy-driven improvement by prioritising local people’s lived experiences of health and care services in the area. Lincolnshire is England’s second largest county, after Yorkshire. Its landscape stretches from the fenland by the Wash on the North Sea coast to the Humber Estuary, which creates unique geographical and demographic diversity. These differences bring distinct health challenges. In coastal regions, overlapping issues such as ageing populations, isolation, and deprivation lead to lower life expectancy and higher disease rates. As the project continues, the hope is the approach of Community Reporting will help bridge gaps in health and wellbeing, ensuring that every community’s needs are understood and addressed.

Project aim and approach

The primary aim of the project was to build the capacity of Lincolnshire’s health, care, and wellbeing workforce to use Community Reporting as a sustainable method of lived experience research. 

Gathering people’s experiences of local health and social care services, the project seeks to pick out key insights from the stories that can influence how services are designed. These learnings are then used to catalyse positive change through improvements in local services and relationships.

What we did

The project was rolled out in 3 phases. 

• Phase 1 (February 2025) – Community Reporting training: Staff and volunteers from local organisations in the health, wellbeing and voluntary sectors undertook training in story gathering and safe and responsible practice.
• Phase 2 (April 2025) Community Reporting training: After a break to allow them to gather lived experience stories, the group came back together to review and curate the stories and make sense of the findings.
  • Conversation of Change Event (June 2025): the group held an event to mobilise the stories – showcasing the stories to local changemakers and leaders and making actions for change
• Phase 3 (September 2025) Train the Trainer Training: Community Reporters then received training in how to deliver the Community Reporter training themselves. This means that the Community Reporting skills can now be spread further through the county’s VCFSE organisations and the LVET network.
  • Since this, Lincolnshire Community Reporter trainers have hosted two Community Reporter training programmes, bringing more people into the project to gather stories and feed into the insights being gathered about health and wellbeing in the county.

This model has ensured the longevity of the project, with the train-the-trainer sessions acting as capacity building exercises. The trained Community Reporters have now established a Community of Practice and means that Community Reporting can be used sustainably across the county in the voluntary sector and within the health, care, and wellbeing workforce.

Key outcomes of the project

• Lincolnshire health, care, and wellbeing workforce have developed the skills and knowledge to effectively work with lived experience storytelling within relevant service settings
• An ‘insight engine’ has been developed by using the Community Reporter Network website. The Our Shared Stories insight engine captures the lived experiences of residents on issues relevant to health, care, and wellbeing in Lincolnshire, and provides a research resource for local organisations and communities to use to enhance service provision.
• Through the stories collected, voices of residents on topics pertinent to health, care, and wellbeing have been platformed to catalyse meaningful, real-world change in Lincolnshire as part of an ongoing co-production dialogue connected to ‘Our Shared Agreement’.

Community Reporting in Lincolnshire is not just a method—it’s a movement towards fairer, more responsive services across Lincolnshire.

You can hear more about the project on this It’s All About People podcast that LVET produced after their Conversation of Change event: https://www.itsallaboutpeople.info/our-work/community-reporting

If you’d like to explore how to embed lived experience and use its insights to improve service design, development and delivery in your area, please get in touch: enquiries@peoplesvoicemedia.co.uk

Future Changemakers is a three-year project, funded by BBC Children in Need, where People’s Voice Media are working with youth organisations across the country to build a Young Community Reporters Network. Each youth organisation is receiving training in the Community Reporter method, giving young people the skills and knowledge to get their voices and their lived experience stories heard to create change. We will also be working with youth leaders to undertake “train-the-trainer” work, so that they can embed youth voice within their groups for the future. Here, facilitator and project manager Lauren Wallace-Thompson gives us an update on the first youth group to take part in the programme:

I had the pleasure of working with the wonderful Army of Kindness in Rochdale, training some of the young people in Community Reporting methods to support their changemaking work. They are no strangers to social action, running weekly soup kitchens and supporting people in their community on a regular basis. A brilliant example of how people can come together in positive action!

I visited the group for evening creative workshop sessions where we looked at why stories are so important in our lives, and explored telling our own stories and what was important to us through Lego, collage, poetry and models. The young people produced sculptures dealing with bereavement, justice, and belonging; poetry about Dua Lipa and what it is to be misunderstood by your parents; and some incredible drawings by talented young artists telling memories of family trips to Umrah, and their hopes for their future. Some of the young people also shared their lived experiences of racism and prejudice, and this became a key focus for the group’s work and their social actions.

One of the things I enjoy most about my job is how I learn new things all the time from the people taking part in our projects. Every session is like a lesson from ten different teachers, all with their own specialist subjects. But the young people in Army of Kindness especially made an impact on me with their really insightful reflections on the influence of social media in their lives and the ways in which personal connections and understanding can bring people together. They also gave me an education in great snacking – grating cheese into a Pot Noodle was a culinary revelation – and I had, shockingly, never tried Irn Bru before (“Asian beer”, according to the group’s leader).

The group put the Community Reporting skills they had learnt into action when they held a community funday in the October half-term holidays, gathering video and audio stories from attendees at the funday to find out what they thought about the event. The Young Community Reporters interviewed a great range of people to get their experiences of the day, including a clown, a local councillor, and a 9-year-old entrepreneur!

The young people then learnt how to analyse the findings of our Community Reporting in a “sense-making” session. Here are the trends they identified:

• The stories provided a sense of how people had enjoyed the event, but also praise for the wider work that Army of Kindness does locally.
• People would like to see more events like this in the future.
• Attendees especially enjoyed the food and community spirit.
• People appreciated the opportunity to give towards a good cause
• The diversity of attendees was a positive and the event gave people a chance to learn about each others’ cultures.

Reflecting on the stories as a whole, the group saw how it was a way to get detailed, experiential feedback to evaluate their event, but also noted how Community Reporting could be a tool to gather information to support their group and their work going forwards, such as comments about the positive differences that Army of Kindness have made to the local community, which might support their fundraising, grant applications and profile-raising.

Here are some perspectives from the young people taking part in the Future Changemakers project:

• “I learned about dialogue interviews, different types of questions, and how to be more professional in interviews.”

• “I really enjoyed getting to know and hear about the perspectives of other people.”

• “The session was awesome, I really enjoyed it, especially the practical interviewing part.”

• “I learnt that everyone has their own stories.”

• “Everyone is human we need to stay in peace.”

• “I learned new information about life in Rochdale for religious women.”

People’s Voice Media will return to Rochdale this spring/summer to train youth leaders and older young people in a “train the Trainer” session, so that they can deliver Community Reporter training to more young people and keep the skills of Community Reporting and extend their use within Army of Kindness.

We are still in the first year of the project. Our second group are Police Cadets in the West Midlands – stay tuned for updates on how they got on. 

If you are running a youth group or other youth project and would be interested in learning a tool to increase youth voice and participation, and build communication and media skills among the young people you support, there are still some spaces left to join the project in Year 2 and 3. Please email lauren@peoplesvoicemedia.co.uk for more information.

We have come to the end of the journey for our Amplifying Voices project, but as one participant so powerfully said, “this is not the destination, this is a stop on the journey.” Issac Samuels reflects on what the programme and its participants have achieved so far, and looks forward to the next steps.

From the very beginning, Amplifying Voices was more than just a programme. It was about creating space: space to be heard, to be seen, and to bring together racialised individuals committed to social justice and community change. Led by Isaac Samuels and Cecily Henry, the programme supported participants to develop their skills and knowledge in community reporting, while grounding their work in real-life issues affecting their communities.

Building a community of changemakers

We had over 70 applicants for the Amplifying Voices programme, which was a year-long journey of support for changemakers from Global Majority communities. The people taking part received training in digital storytelling, facilitation, and story curation, but crucially became part of a close-knit community – a diverse group of individuals united by a shared commitment to change. What stood out most was the sense of connection. Alongside their learning, the participants on Amplifying Voices supported each other, collaborated, and created lasting bonds that will continue far beyond the programme.

I came for the training, but I’m leaving with a community.

Rooted in real stories

The Amplifying Voices changemakers quickly put their new skills into action to support the causes that were important to them. Across the programme, participants led powerful grassroots projects tackling issues such as:

• Health inequalities within racialised communities
• Suicide prevention and mental health awareness
• Elevating the voices of carers from racialised backgrounds

Each project reflected lived experience, shaped by those closest to the challenges—and the solutions.

For the first time, I felt like my story wasn’t just valid – it was necessary.

Learning to amplify

Through the programme, participants developed practical skills in digital Community Reporting. These tools enabled them to:

• Change perceptions through storytelling
• Amplify messages that matter at a local level
• Build confidence in sharing their voices

As well as these valuable and effective strategies for change, what also emerged was a collective sense of purpose.

We’re not just telling stories. We’re shifting narratives that have been ignored for too long.

What we learned

This journey also highlighted important truths. Many racialised individuals are already doing vital work in their communities, but often without the support they need. This lack of support carries both emotional and practical impacts, making their work even more challenging.

We carry so much. Not just our work, but our communities. That weight isn’t always recognised.

For People’s Voice Media as an organisation, there was a lot of valuable learning too. The programme reinforced the importance of:

• Creating space for community care and wellbeing
• Recognising the emotional labour behind grassroots work
• Supporting individuals not just as changemakers, but as people

And perhaps most importantly, we learned that the path is not always easy.

Passion gets you started, but support is what keeps you going.

Looking ahead

While this chapter of Amplifying Voices is coming to a close, its impact continues. Rather than seeing this as an end point, we are using it as a moment to pause, reflect, and carry forward everything that has been built. The stories shared, the skills developed, and the connections formed will continue to grow, evolve, and shape what comes next.

Your thoughts

We’d love to hear from you:

• What does “amplifying voices” mean to you?
• How can we better support grassroots changemakers in our communities?
• What stories do you think still need to be heard?

This work was generously supported by The National Lottery Community Fund – thank you! You can follow them on Facebook, Twitter and Instagram.

We are pleased to announce that the Eventbrite booking links for the Community Reporting Online Session and Coaching Programme as part of the Not Another Co-Production project are now ready! 

The full listings are detailed below. Please book quickly as places are limited. All sessions are on Zoom and links will be provided upon booking. 

Online Sessions – These sessions are open to anyone living and or working in West Midlands

Audio recording & audio editing – #NACP Workshop

Friday 3^rd March 2023, 10:00am – 11:30am

Video recording & video editing – #NACP Workshop

Friday 10^th March 2023, 10:00am – 11:30am

Digital Tools For Co-Production #NACP Workshop

Tuesday 14th March 2023, 10:00am – 11:30am

Back in May, the EUARENAS project held its first Community of Practice (CoP) in-person session as part of a project meeting in Reggio Emilia. The CoP is made-up of folk from research, services, policy and communities across Europe and the group is interested in learning and developing their knowledge about how democracy works in local communities, and how citizens (in the broadest sense of the term – i.e., people who live in a place) and communities can be more involved in local democracy. As part of this session, we delivered an introductory activity that looked at the future of democracy in Europe – this blog shares with you some of the ideas from this session…

Democracy Now

When reflecting on what democracy feels like where they live and work, the CoP members noted points such as:

• Citizens feel removed from the political process – they perhaps don’t care or feel powerless to affect change 
• There was a sense that ‘European identity’ is being diminished 
• Growing complexity administration and bureaucracy causing blockages and disconnect 
• Truth and trust doesn’t feel valued 

A key question being posed, was is democracy really working? Are current structures really supporting the practice or principles of social equality – or are they unwittingly helping maintain inequalities? 

The future we’d like to see

Given that some of the points above point to a ‘crisis in democracy’, CoP members had some interesting ideas about how this could look very different. These ideas included:

• Citizens having more agency and involvement in democracy – moving to ‘deep democracy’, going beyond just voting and being involved in deliberation and decision-making 
• Having a ‘value-driven’ democracy 
• Local government with the competencies to support new ways of working with citizens and involving them in local democracy

Ideas for getting there

So, given that the CoP members would like to changes from the current situation, we spent some time thinking about how we might get there. Thinking and suggestions in this area were:

• Mainstreaming of existing practices such as participatory budgeting, citizen assemblies, crowdsourced law – so that these become the new ‘status quo’
• Adopting test and learn approaches as a way that experimentation can be done and actively learned from
• Find ways of celebrating and connecting up the small changes that are taking place – this will help people see that progress is being made, even when it feels like things are changing too slow

The full results of this workshop will be combined with more detailed work done with residents of different cities across Europe to produce an insight briefing focusing on how people across Europe are currently experiencing democracy and their ideas for the future.

This will be released in Autumn 2022 – watch this space!