This year, People’s Voice Media turns 30. That means that for 30 years, we have worked alongside communities to create spaces where people can tell their own stories, share knowledge, and influence change. To celebrate our birthday, we are calling people together for a week of conversation, learning and community – Stories for Change. Find out more below or book your sessions now.

We’re getting rid of conference lanyards and dry sandwich buffets this year – this is a conference you can join from the comfort of your sofa. All sessions will take place on Zoom, and will be interactive, conversational spaces with a focus on building knowledge and practice as a community of people who care about lived experience storytelling.

What will the conversations be about?

We’ve spent a lot of time over the past 30 years championing the value of lived experience stories and trying to get people in power to recognize the expertise held by people who have first-hand knowledge to share. It does feel like the rest of the world is finally catching on. However, at the same time, the culture in which stories are created and heard has transformed. Speaking about your lived experience now means engaging with a structure of digital platforms owned and controlled by billionaires, algorithmic gatekeeping, AI deepfakes, a media landscape hostile to issues of social justice, and shifting questions about who gets to speak and be believed. We are now in an age where anyone can publish their story online, yet whose voice gets heard, believed, and acted on still depends on old and unequal rules. Technology has given communities new ways of organising and connecting, but inequalities around access, power, representation, and whose stories are trusted, remain. The Zoom conversations we have across the week will centre around this question:

Who holds the power around these stories, and how do we make sure they are seen as real evidence, knowledge, and insight?

How will the week work?

We will be hosting five guided sessions across the week, taking place on Zoom from 1pm – 2:30pm each weekday. Each day builds on the learning and questions from the previous one, but all sessions will make sense as standalone events, so you can attend as many or as few as you like.

Here’s the schedule for the week:

Day 1: Monday – The Storytelling Landscape Now, 1-2:30pm

What does it mean to tell lived experience stories in the current moment? Join us for the opening provocation of our week of conversation and learning. In this 90 minute online session, we will confront the storytelling landscape as it actually is: digital access and exclusion, the rise of fake news, disinformation, AI-generated content and a public conversation pulled apart by polarisation. To set the scene for our learning this week, we name the conditions everyone telling a story now has to work within.

Day 2: Tuesday – From Problem to Possibility (A Calling-In), 1-2:30pm

How do we build community around lived experience storytelling in the face of current challenges? This is a 90-minute online reflective practice session about our collective role as guardians of stories. Where Day 1 names the problem, Day 2 turns towards the solutions. This is a calling-in space for building a movement that protects and champions lived experience storytelling, and for asking what the community needs to do to advance storytelling in the face of everything named the day before.

Day 3: Wednesday – Showcase: How Community Reporting Makes the Difference, 1-2:30pm

What can we learn from recent projects employing lived experience storytelling? A showcase of real examples of how People’s Voice Media and partners’ work happens. In this session we’ll explore the difference Community Reporting can make through three case studies of lived experience storytelling in practice.

Day 4: Thursday – Mobilising Knowledge, 1-2:30pm

How does learning from lived experience stories get transformed into real-world change? This session explores what happens once the data is gathered – how does community knowledge connect to research, policy, commissioning, services and campaigning – and what are the blockers to success in this area?

Day 5: Friday – Celebration and Community Commitments, 1-2:30pm

A birthday bash with a difference. We’d love you to join us at the end of our week of learning and conversation in a special Friday session to celebrate 30 years of People’s Voice Media. This is a collection of human stories – voices from People’s Voice Media’s history, Community Reporters, partners and the grassroots. We will also share insights and findings from the Gobby Community Reporter survey and what we’ve learnt across the week. We will close by agreeing commitments that the community will carry forward together.

Frequently Asked Questions

Do I have to attend every session? No, just book on to the ones you are interested in or able to attend. Although the sessions are designed to “speak” to each other across the week, the content, learning and discussions should also stand alone.

Can I attend all the sessions? Yes, absolutely, we’d love to have you join us for the full week. Just make sure you register for each session separately.

How do I book? You can choose your sessions and book via the events page on the Community Reporter website.

Do I have to pay to sign up? No, all sessions are completely free to attend.

I have access needs, how will you make it so I can join in the sessions? Drop us an email enquries@peoplesvoicemedia.co.uk and let us know how we can make it easier for you to participate in the session. You don’t need to have a diagnosed disability to do this – just an idea of what we can do to support you or an access problem that we can try to solve. We will also send out a communication nearer the event to ask people about specific adaptations.

Can you cover personal assistant costs or other attendance costs? We have some budget put aside to support people who would otherwise not be able to join in the sessions – please get in touch with enquiries@peoplesvoicemedia.co.uk to discuss this.

Why is the conference online? We know that sometimes people who would like to attend our annual conference face barriers because of travel, accessibility, cost, caring responsibilities, geography and people’s different circumstances. Moving online for this year gives us a chance to experiment with a way of meeting up that removes some of those barriers. However, we know that online does not automatically mean accessible. Running an event digitally can also exclude some people or present difficulties, and we are trying to work with everyone attending to make sure we put in place as many things as we can to open up participation and adapt things to suit as many people’s needs as possible. If you have an idea for anything that would support towards this aim – please do let us know by emailing enquiries@peoplesvoicemedia.co.uk.

What will happen after the event? We don’t want these conversations to end there. We’ll be taking the learning into the year ahead, and using it to inform our planning, combined with the things we find out from the Gobby survey that is running alongside the event.

What topics will be discussed and how are you looking after people’s psychological safety?
Some of the conversations during the week will explore sensitive and personal issues around social justice, lived experience, power, and inequality. Where we think there are potential triggers, the facilitators will give notice about this before and during the session. All sessions will be run according to our anti-racist principles and guidelines for communication. We will share details of relevant support organisations during each session, and encourage people to participate in ways that feel right for them.

How can I contribute to the discussions? We want to make sure that everyone can contribute in a way that feels comfortable for them. This might be – through talking in a large group, contributing in a breakout room, writing your thoughts in the chat, using tools such as Flinga or Mentimeter. If we use any additional online tools, we’ll always do a demo first to show people how to use them, and if you’re struggling, please do ask the team for help!

Who will be facilitating the sessions? The sessions will be facilitated by members of the People’s Voice Media team, alongside co-producers from the Community Reporter Network. Some workshops will also have special guests from our projects or from other organisations connected to our work.

I have another question not covered here. If you’ve got a question – there’s a good chance other people have too! Please email us enquiries@peoplesvoicemedia.co.uk or leave a comment below and we’ll get you the answers, and update this guide too.

2025 saw the launch of a new 3 year Children in Need funded project, which will give young people the skills to use lived experience storytelling as a tool for social change.

Since launching Future Changemakers, we have partnered with youth organisations in the West Midlands and Greater Manchester to deliver Community Reporter Training and Train the Trainer workshops to young people, staff and volunteers. The groups have developed tools to tell their own stories and that of their peers and shape these into ideas for social action.

Last week concluded a series of sessions that up-skilled volunteers from Army of Kindness in facilitation techniques relating to Community Reporting. Staff and volunteers are now equipped to deliver the Community Reporter training they took part in last year. We can’t wait to see how they embed this approach to storytelling in their work.

Army of Kindness alongside West Midlands Police Cadets are the first organisations to form the foundation of the growing Future Changemakers Community Reporter Network. As we move into the 2nd year of the project we will be partnering with more youth organisations starting with Bristol and Liverpool and hope to broaden our reach and connect with more people.

If you’d like to know more about this work please reach out to Lauren@peoplesvoicemedia.co.uk and Georgia@peoplesvoicemedia.co.uk to find out more.

Gaddum is an organisation based in Manchester that offers mental health and carer support services. Over autumn and winter 2025/26, People’s Voice Media held online training workshops to teach Gaddum’s peer researchers and other volunteers new skills in Community Reporting and working with lived experience stories. We recently caught up with Gaddum to find out how the Community Reporting had been going 6 months on…

When they first got in touch, Gaddum already recognised that stories were key to understanding both the impact of their work and the needs of the people they support. They were already collecting stories in different ways, but using People’s Voice Media’s Community Reporting methodology gave them a framework for collecting and analysing lived experience stories and upskilled their organisation. The people taking part in the project were a mix of paid peer researchers and volunteers from the co-production side of Gaddum. Everyone had lived experience of being a carer or mental health challenges.

The training supported two different aspects of Gaddum’s work. One, funded from the Accelerated Reform Fund, was to help Gaddum evaluate the impact of the Shared Lives and Hospital Discharge schemes. The other was to upskill people working on the co-production arm of Gaddum. This holistic approach enabled Gaddum to access the training and they now have a small pool of Community Reporters who can work on different projects as they emerge. At People’s Voice Media, we like to talk about “feeding two birds with one seed” and this project definitely achieved that!

We delivered the training online via Zoom. This helped bring the project into budget and also made it accessible to people with caring responsibilities and other disabilities who might not be able to travel to an in-person session. Through our Zoom room we managed to have some very in-depth discussions and I was particularly struck by how thoughtful and considerate the group were around the ethical issues of Community Reporting, something that we cover in our Safe and Responsible Practice element of our training.

“I thought people that were attending were getting a lot out of it, because they were asking a lot of questions, they seem really actively involved.” Project Manager for ARF, Gaddum

As homework, one Community Reporter collected a story about a person’s journey to autism diagnosis. We used this story to practice our story curation skills and had a great discussion about it, identifying key themes like the importance of support, the importance of education, the intersection between neurodivergence and mental health, and the usefulness of diagnosis as a way to understand the self and the past.

“It’s very rarely done in this way, it… nobody else does it in this way. I’m sure there are other Community Reporters in Manchester, but not in the way that we’ve done it, combined into our things around system change.” Coproduction and Engagement Service Manager, Gaddum

After completing the evidence-gathering for the ARF project, Gaddum are now looking at places to employ their Community Reporters and their skills in other areas of the organisation, such as their recent Manchester Living Well project. Although attendance and retention issues meant that fewer people completed the training than anticipated, Gaddum are still glad to have a small pool of people with these new skills, who are now going on to get more involved with other opportunities within the organisation.

“We always want to upskill and build the confidence of people, and that was just a brilliant way to do it.” Lived Experience Worker, Gaddum

If your organisation would like to use Community Reporting, a rigorous and responsible methodological framework for peer-to-peer lived experience storytelling, we can put together a bespoke training package to meet your needs and budget. Please get in touch with us at enquiries@peoplesvoicemedia.co.uk to have a chat.

One of our recent successes has been our work in close conjunction with Lincolnshire Voluntary Engagement Team (LVET). LVET had a strong vision for how they wanted to use Community Reporting to enhance the role of lived experience within service development across Lincolnshire’s Health and Wellbeing sector, and it has been a really joyous experience to support them on their journey. We think the work carried out here is a great example of how place-based Community Reporting projects can be structured and rolled out to ensure sustainability and spread. Read on to find out more…

The Community Reporting Applied Learning Project is a collaboration between People’s Voice Media and Lincolnshire Voluntary Engagement Team (LVET). LVET brings together voluntary, community, faith-based, and social enterprise (VCFSE) organisations across Lincolnshire – each committed to health, care, or wellbeing. Staff and volunteers were trained to use Community Reporting as a tool for gathering lived experience stories, to identify key insights, and use these to shape local services.

I think other people’s stories are invaluable and important because when we can hear someone’s story, understand someone’s story, then actually that’s when we begin to have empathy.

This quote shows the sentiment that lies at the heart of the Lincolnshire Community Reporting Applied Learning Project. The aim is to transform how health, care, and wellbeing services connect with local people.

Since its launch in February 2025, the project has created a foundation for empathy-driven improvement by prioritising local people’s lived experiences of health and care services in the area. Lincolnshire is England’s second largest county, after Yorkshire. Its landscape stretches from the fenland by the Wash on the North Sea coast to the Humber Estuary, which creates unique geographical and demographic diversity. These differences bring distinct health challenges. In coastal regions, overlapping issues such as ageing populations, isolation, and deprivation lead to lower life expectancy and higher disease rates. As the project continues, the hope is the approach of Community Reporting will help bridge gaps in health and wellbeing, ensuring that every community’s needs are understood and addressed.

Project aim and approach

The primary aim of the project was to build the capacity of Lincolnshire’s health, care, and wellbeing workforce to use Community Reporting as a sustainable method of lived experience research. 

Gathering people’s experiences of local health and social care services, the project seeks to pick out key insights from the stories that can influence how services are designed. These learnings are then used to catalyse positive change through improvements in local services and relationships.

What we did

The project was rolled out in 3 phases. 

• Phase 1 (February 2025) – Community Reporting training: Staff and volunteers from local organisations in the health, wellbeing and voluntary sectors undertook training in story gathering and safe and responsible practice.
• Phase 2 (April 2025) Community Reporting training: After a break to allow them to gather lived experience stories, the group came back together to review and curate the stories and make sense of the findings.
  • Conversation of Change Event (June 2025): the group held an event to mobilise the stories – showcasing the stories to local changemakers and leaders and making actions for change
• Phase 3 (September 2025) Train the Trainer Training: Community Reporters then received training in how to deliver the Community Reporter training themselves. This means that the Community Reporting skills can now be spread further through the county’s VCFSE organisations and the LVET network.
  • Since this, Lincolnshire Community Reporter trainers have hosted two Community Reporter training programmes, bringing more people into the project to gather stories and feed into the insights being gathered about health and wellbeing in the county.

This model has ensured the longevity of the project, with the train-the-trainer sessions acting as capacity building exercises. The trained Community Reporters have now established a Community of Practice and means that Community Reporting can be used sustainably across the county in the voluntary sector and within the health, care, and wellbeing workforce.

Key outcomes of the project

• Lincolnshire health, care, and wellbeing workforce have developed the skills and knowledge to effectively work with lived experience storytelling within relevant service settings
• An ‘insight engine’ has been developed by using the Community Reporter Network website. The Our Shared Stories insight engine captures the lived experiences of residents on issues relevant to health, care, and wellbeing in Lincolnshire, and provides a research resource for local organisations and communities to use to enhance service provision.
• Through the stories collected, voices of residents on topics pertinent to health, care, and wellbeing have been platformed to catalyse meaningful, real-world change in Lincolnshire as part of an ongoing co-production dialogue connected to ‘Our Shared Agreement’.

Community Reporting in Lincolnshire is not just a method—it’s a movement towards fairer, more responsive services across Lincolnshire.

You can hear more about the project on this It’s All About People podcast that LVET produced after their Conversation of Change event: https://www.itsallaboutpeople.info/our-work/community-reporting

If you’d like to explore how to embed lived experience and use its insights to improve service design, development and delivery in your area, please get in touch: enquiries@peoplesvoicemedia.co.uk

Future Changemakers is a three-year project, funded by BBC Children in Need, where People’s Voice Media are working with youth organisations across the country to build a Young Community Reporters Network. Each youth organisation is receiving training in the Community Reporter method, giving young people the skills and knowledge to get their voices and their lived experience stories heard to create change. We will also be working with youth leaders to undertake “train-the-trainer” work, so that they can embed youth voice within their groups for the future. Here, facilitator and project manager Lauren Wallace-Thompson gives us an update on the first youth group to take part in the programme:

I had the pleasure of working with the wonderful Army of Kindness in Rochdale, training some of the young people in Community Reporting methods to support their changemaking work. They are no strangers to social action, running weekly soup kitchens and supporting people in their community on a regular basis. A brilliant example of how people can come together in positive action!

I visited the group for evening creative workshop sessions where we looked at why stories are so important in our lives, and explored telling our own stories and what was important to us through Lego, collage, poetry and models. The young people produced sculptures dealing with bereavement, justice, and belonging; poetry about Dua Lipa and what it is to be misunderstood by your parents; and some incredible drawings by talented young artists telling memories of family trips to Umrah, and their hopes for their future. Some of the young people also shared their lived experiences of racism and prejudice, and this became a key focus for the group’s work and their social actions.

One of the things I enjoy most about my job is how I learn new things all the time from the people taking part in our projects. Every session is like a lesson from ten different teachers, all with their own specialist subjects. But the young people in Army of Kindness especially made an impact on me with their really insightful reflections on the influence of social media in their lives and the ways in which personal connections and understanding can bring people together. They also gave me an education in great snacking – grating cheese into a Pot Noodle was a culinary revelation – and I had, shockingly, never tried Irn Bru before (“Asian beer”, according to the group’s leader).

The group put the Community Reporting skills they had learnt into action when they held a community funday in the October half-term holidays, gathering video and audio stories from attendees at the funday to find out what they thought about the event. The Young Community Reporters interviewed a great range of people to get their experiences of the day, including a clown, a local councillor, and a 9-year-old entrepreneur!

The young people then learnt how to analyse the findings of our Community Reporting in a “sense-making” session. Here are the trends they identified:

• The stories provided a sense of how people had enjoyed the event, but also praise for the wider work that Army of Kindness does locally.
• People would like to see more events like this in the future.
• Attendees especially enjoyed the food and community spirit.
• People appreciated the opportunity to give towards a good cause
• The diversity of attendees was a positive and the event gave people a chance to learn about each others’ cultures.

Reflecting on the stories as a whole, the group saw how it was a way to get detailed, experiential feedback to evaluate their event, but also noted how Community Reporting could be a tool to gather information to support their group and their work going forwards, such as comments about the positive differences that Army of Kindness have made to the local community, which might support their fundraising, grant applications and profile-raising.

Here are some perspectives from the young people taking part in the Future Changemakers project:

• “I learned about dialogue interviews, different types of questions, and how to be more professional in interviews.”

• “I really enjoyed getting to know and hear about the perspectives of other people.”

• “The session was awesome, I really enjoyed it, especially the practical interviewing part.”

• “I learnt that everyone has their own stories.”

• “Everyone is human we need to stay in peace.”

• “I learned new information about life in Rochdale for religious women.”

People’s Voice Media will return to Rochdale this spring/summer to train youth leaders and older young people in a “train the Trainer” session, so that they can deliver Community Reporter training to more young people and keep the skills of Community Reporting and extend their use within Army of Kindness.

We are still in the first year of the project. Our second group are Police Cadets in the West Midlands – stay tuned for updates on how they got on. 

If you are running a youth group or other youth project and would be interested in learning a tool to increase youth voice and participation, and build communication and media skills among the young people you support, there are still some spaces left to join the project in Year 2 and 3. Please email lauren@peoplesvoicemedia.co.uk for more information.