Dragons Voice CIC started working with People’s Voice Media (PVM) on the HOME? Project in May 2022 after discussions with Hayley (CEO of PVM). We feel privileged to be part of this project as we have worked with another organisation on a similar type of project. Initially we intended to gather stories from the BNO new arrivals from Hong Kong but this was not welcomed by that community as many feared for their safety and did not want to participate in a project that will showcase how they are living now since arriving in the UK.

We discussed this with PVM and Kath kindly agreed that we could look at alternative sectors of the Chinese community. In the end we recruited mainly from Mandarin speaker from mainland China who arrived in the UK within the last 10 years.

We found members of the PVM team to be very understanding and willing to adapt to our changing circumstances. As the director authorising the partnership agreement, I felt that PVM as an organisation stands true to its values. I have met Hayley a few times when I attended some training (early 2021) and at a conference way back in 2017. What came across was the philosophy of non-exploitation and letting people take control of their own stories.

How have the participants benefited from the project?

The participants who attended the Community Reporter training gained skills in doing short snapshot and dialogue interviews. They used a tablet to record the videos at the training sessions. The interviews were spoken in Chinese languages so they did not have to struggle with speaking in a second language. Some gathered stories after the training and uploaded them onto the Community Reporter website.

Those who attended the archive research training completed summaries of stories they found in the Manchester Evening newspaper. The focus was on finding stories on positive contributions from migrants. The skills they developed were firstly to locate the articles online and then sifting through the articles to find relevant stories. To conclude, they had to summarise and transfer core information onto the spreadsheet.

The training provided opportunities for strangers to meet up with other peers and transfer some of the learning into practice. Those who struggled with the archive research due to language were supported by those who had better English abilities. The project provided opportunities for participants to talk about and reflect on their migration journeys. Dragons Voice created 2 part-time posts for its volunteers, one to co-ordinate and the other to support in recruitment and organising activities.

Has Dragon’s Voice learned anything from taking part or from the stories?

There are many similarities in the stories, namely people migrate for better opportunities in life. There are always challenges to overcome in the initial transition, be it the weather in UK, availability of food they normally eat, language barriers or employment opportunities. The approach to interviewing in Community Reporting is very different to interviewing to mine for information, which is how we normally work when interviewing guests on our radio shows. In future we should be less focused on getting information we want and instead adopt a facilitative approach for the individuals we interview to tell their stories.

As a director I have learned to devise employment contracts for freelance workers but is not quite sure what to do when they pull out mid-way. I have had to step in and luckily as I had overall management of the project, I was able to pick it up without much trouble.

The Knowledge Exchange event puts the stories we gathered into a wider context and the roadmaps produced offers a sense of direction for future actions. It was good to meet up with other partners at the partners meetings, who worked across broader areas and are much more politically aware. Their comments provided different perspectives and food for thought.

At the conference in Liverpool, I found out about the other great projects that PVM is involved in and it opened my eyes to the broader work of community reporting.

I am painfully aware that Manchester has diverse migrant communities and it was with regret that we did not include these other groups in our project. We did offer the archive training to ALLFM presenter but there was no uptake advertising it on the volunteers steering group meetings and at ALLFM studio. We need to consider in future how to engage with other migrant groups within Manchester.

It is with much appreciation that Dragons Voice CIC was able to be a partner on this project. We hope to be able to work with People’s Voice Media again in the future.

Denise Yuen Megson

Director

Dragons Voice CIC

People’s Voice Media recently worked with Dr. Dayo Eseonu from Lancaster University on a research project investigating racial justice and equality that saw us work with racially minoritised young people in South Manchester as part of a 3-day Community Reporting programme. Tony, our facilitator, shares his experiences of the programme…

The participants are young people (13 to 15 years old) who were attending Rekindle’s summer school in Hulme, Manchester. I was tasked with equipping the young people with Community Reporting skills to share their lived experiences about their experience of place from a racial justice and equality lens.

There was so much that resonated with me about this piece of work as it brought up my early years of experience of education and racial injustice. As a part of my preparation, I visited the school’s website and was immediately impressed with the school’s ethos and especially their strapline “The school you wish you’d attended”.

There were some challenges on the project, such as the age range of the group being slightly younger than I had expected and each day having slightly different participants (rather than the same group throughout). However, I adapted the session plan to keep the young people engaged with a variety of participative activities and I was mindful of a conversation that we had previously had at People’s Voice Media, wherein we spoke about giving ourselves the permission to be creative. Technical issues with the recording kit meant that the stories we gathered couldn’t be used as recordings due to sound quality but we were still able to get rich insights from the young people about their experiences of growing-up in the city. They developed skills in interviewing and storytelling, even if the technology failed us! 

Working on this project it was important that I created Timothy Clarke’s four stages of psychological safety in order to make it a space in which the young people could share lived experiences connected to racial equality and justice:

1. Inclusion Safety: People feel comfortable and wanted in a group.
2. Learner Safety: People feel able to ask questions, try things out and make mistakes. (The group did this in bucket loads!)
3. Contributor Safety: People feel safe enough to share their own ideas without being embarrassed.
4. Challenger Safety: People challenge other group members’ opinions including the group leader’s opinion. Fostering the culture of safety to challenge meant that young people were able to have ‘brave space conversations’ which are more meaningful than safe space conversations.

It is these pillars that enabled us to have so many insightful, challenging, productive and human conversations throughout the three days. 

Overall, the sessions were fun, there was a point when one of the young people asked me about my motivation for working with young people and I paused, looked up and another young person was trying to fit an elastic band around his head… I explained that it is moments like these that I relish working with young people.

The HOME? heritage project funded by the Heritage Lottery Fund has been focusing on the collection, curation, and dissemination of lived experiences of migrants (including refugees, people seeking asylum and other migrants) living in Northern England over the last 10 years. 

In August we pulled together the feedback gathered from the 5 Knowledge Exchanges in the 5 areas during Refugee Week in June and the Pan Northern Knowledge exchange in July in Liverpool. We are now collating the feedback to create roadmaps/action plans for each area including an overarching one for the North of England.

A total of 117 people attended the Knowledge Exchanges and people in each of the areas had the opportunity to hear people’s oral histories about their lived experiences of coming to live in the UK. 

The Knowledge Exchanges gave the wider community the opportunity to learn about this heritage, provoke discussion around the issues and people came up with ideas to input into a local road map/action plan that will help to – 

• disseminate the learning.
• create actions that help people to develop compassion and understanding. 

People said the event had inspired them to “get more involved”, “pay more attention”, “speak out more” and given them greater awareness. One expressed an intention to start volunteering. People demonstrated a shift in attitudes. One response described how they would “talk to people more positively about new migrants”, while another stated they would “be more aware of the importance to make people more aware of the similarities we share with asylum seekers, why they come and should not be a competition for resources, housing or jobs”. Another answer described how the event had left them feeling “more excited to be positive and keep working hard to adapt to life as a newcomer in the UK”. These responses show a positive personal impact on some of the attendees of the events.

The main key ideas that came up from the Knowledge Exchanges are:

• Campaigning for better rights for Migrants, Refugees, and asylum seekers – this includes the right to work, better housing, better financial help, better health support and more legal support.
• Connecting support services together more effectively.
• The need for specific trauma informed mental health support.
• Creating more activities for people to combat social isolation, especially for young men.
• Better targeted health care support for women.
• More ESOL support.

The feedback from the Knowledge Exchanges and the roadmaps will inform project resources that are being produced now, in phase 4 of the project, which is focusing on Widening Impact by producing –

• an educational toolkit – this will be a resource pack for organisations and individuals to use.
• a website – the stories, newspaper database and toolkit will be available from the website.
• a local newspaper story archive/database
• an animation – which will also be part of the toolkit and screened across the 5 areas in early 2024.

During each Knowledge Exchange there was also the opportunity for people to sign up to get involved with the project and many people have signed up. In response to this we are currently planning more Community Reporting training, Archive Research Training and Train the Trainers training that will happen from Oct through to March.

In the bustling heart of the Black Country, a transformative initiative is stirring waves of change, reshaping our interactions with healthcare systems. The partnership between People’s Voice Media and Wolverhampton Voluntary and Community Action has created the space for an inspiring endeavor: Community Reporting within the Black Country Integrated Care System.

In a world where countless stories often go unheard, Community Reporting emerges as a beacon of change. This visionary project bridges the gap between citizens and healthcare systems, capturing the everyday experiences of those accessing health services. It illuminates the intricate nuances that shape our interactions within the healthcare and care systems, enabling local people to have a voice.

On Day 1 of the workshop, seven local individuals embarked on a transformative journey. With fervent curiosity, they delved into the world of Community Reporting. Techniques such as snapshot storytelling took centre stage, showcasing diverse ways stories can be woven, captured, and shared. 

At the core of Community Reporting lies the belief that every voice holds value. This principle reverberates throughout the process, linking stories with individuals and organisations capable of driving positive change. It weaves a rich narrative tapestry, offering a real world view of lived experiences that might otherwise remain unheard.

Beyond traditional healthcare boundaries, this two-year project overflows with innovation. The Integrated Care System framework finds a potent ally in Community Reporting, identifying what works and unravelling transformational opportunities. The project promises to infuse the Black Country’s healthcare landscape with a vital wave of innovation.

As we navigate this inspiring narrative, the potential for profound change becomes evident. Community Reporting empowers individuals and communities, forging connections, and nurturing empathy. Together, as participants, storytellers, and advocates, we amplify voices. We are crafting a future where every lived experience contributes to a healthier, more inclusive society.

Do you want to work in better partnership with those who receive your services?

Do you think that Coproduction is a good concept but not sure how to make it real in your work?

Do you want to listen more to people’s stories of their lived experience but not sure where  to start?

Do you want to find others who have the same values as you and learn from their work? 

Ideas Alliance together with People’s Voice Media are running a three-year-project from 2021-2024 looking at how we develop, explore and exchange knowledge of co-production across England, with funding from the National Lottery’s Community Fund.

We are looking for people from 12 organisations/ groups from (or with connections in) North East London to be involved in the project for its third year from October 2023 – July 2024. We are keen to partner with groups and organisations that are community-focused to deliver this. 

The project will include access to a Community Reporting Training programme and the Institute for Community Reporters web platform as well as co-production learning workshops, 1 to 1 coaching and an end of project community learning festival which we will co-create together.

The offer across the project is not ‘fixed’ –  we want to work with people who can co-create what support they need in relation to co-production, and what support they can offer other people. This will be a journey of learning together and supporting each other to develop a deeper understanding, and greater knowledge of co-production and its impact.

View the up to date information sheet below and express you interest in being involved via this form.