Last summer, People’s Voice Media partnered with Black Country Integrated Care System (ICS), the VCSE network, and Wolverhampton Voluntary and Community Action (WCVA) to launch the REND Project. Over 18 months, we trained 51 Community Reporters and gathered 38 powerful stories exploring healthcare access across the Black Country.

The project aimed to:

• Build capacity within the VCSE sector to support research and engagement.
• Capture qualitative insights into people’s lived experiences of healthcare.
• Develop a community-led intelligence library to inform decision-making.

Through Community Reporting, we uncovered key challenges that needed addressing, including:

• Improving communication and training for healthcare staff, particularly around cultural competence and accessibility.
• Addressing digital inequities to ensure fairer access to online healthcare services.
• Embedding person-centred approaches that actively listen to and act on community feedback.

These findings were shared at a workshop, where local people and decision-makers came together to explore practical solutions. The stories will now inform ongoing improvements within Black Country ICS, ensuring that community voices remain central to service design.

This project is a step towards making healthcare more accessible, inclusive, and responsive to the people it serves. We were privileged to hear these stories—and even more excited to see how they drive real change.

People’s Voice Media and Think Local Act Personal (TLAP), in partnership with Halton Borough Council, launched a Community Reporting project to gather stories from people with learning disabilities and Autistic individuals in Halton. The project aimed to explore how these individuals experience local services, highlighting what works, what doesn’t, and what can be improved. By listening to their lived experiences, the initiative sought to understand the elements that contribute to a meaningful life and identify ways local services can better support people. 

Central to the project was a commitment to accessibility and inclusivity. People’s Voice Media was supported by members of the National Co-production Advisory Group (NCAG) to facilitated storytelling sessions focusing on people’s experience of services. Over several months, we gathered stories from a range of people and ran some online workshops to explore the key insights in the stories with the storytellers. At these sessions we developed some recommendations based on the lived experiences gathered and explore how this learning could support the implementation of the One Halton Co-Production Charter. 

The results of this work can be viewed in this short video:

This Black History Month, we’re excited to announce that People’s Voice Media has received funding from the National Lottery Community Fund to launch an 18-month Global Majority Community Reporter project starting in November 2024.

Building on our existing work, this project will train, mentor, and support Global Majority Community Reporters, ensuring that lived experience storytelling plays a central role in racial justice and social change. By strengthening our network, we aim to make storytelling an inclusive and transformative movement.

The project will:

• Equip Global Majority individuals with skills in co-production and social change leadership.
• Foster a peer support network across England for those working in these spaces.
• Embed anti-racist practice within the Community Reporter network, creating safe spaces for people to share their experiences.

Led by Isaac Samuels, this initiative builds on previous work with the Co-Production Collective, turning lived experiences into real-world action. We’ll be sharing more soon on how to get involved— stay tuned as we work to ensure Global Majority voices are at the heart of co-production and storytelling for change!

Late last year the Adult Social Care All Party Political Group came together to take part in some Community Reporter Training.

Over the course of the online sessions, people developed a core understanding of Community Reporting techniques including the basics of snapshot stories and dialogue interviews, responsible storytelling considerations and usage of the Community Reporter website.

The focus of the training was to support the group to gather stories of peoples lived experiences of adult social care. These stories will shine a light on voices from within the community of people receiving support from adult social care, that have otherwise gone unheard, in an attempt to create positive change within the sector. Through sharing personal experiences of what works and what doesn’t with people in positions of power, we hope to influence a progressive shift in service provision. Since then PVM have delivered follow up workshops to train more Community Reporters and help the group with action planning for the future.

Thank you to everyone who came along to the sessions and shared their experiences, we’re excited to see you continue to use Community Reporting in the future and look forward to hearing even more stories that emerge from this work.

Back in July, partners from the NACP project came together in Stratford, London to host the final learning festival event to take place as part of the 3 year project.

Community members, volunteers, local groups, organisers and people from across the UK came together to celebrate 3 years of the project and discuss all things Co-Production.

We kicked off the day with a group meal, sharing delicious Indian street food from Ghara – something we felt was important to do given the theme of the day was sharing our cook book which included ‘recipes’ for Co-Production.

During the first part of the event, people were invited to share their own recipes (or methods) for Co-Production, after which the project team began to present ideas and examples of projects rooted in Co-Production.

Towards the late afternoon our marketplace was opened up. Pop up activities took place throughout the venue, from collaborative collage, to community reporting, an interactive recipe wall and even a human library, people got stuck into some Co-Production themed activities.

Camerados came along and generously hosted our very own Public Living Room, which was complimented perfectly by our resident DJ and biscuit dunking competition.

Another significant part of the day was the launch our Co-Production Cook Book. This cookbook includes recipes from some of the fantastic people who adventured with us over the last three years, from Greater Manchester, the West Midlands and North East London.

We invite you to use these recipes freely in your communities and see where they take you! Please be sure to credit the authors when you do, in the spirit of Co-Production. Follow the link above to access the full cook book.

A huge thank you goes out to the project team, Ideas Alliance, Camerados, and everybody who came along to the event – your contributions and support made it a truly amazing day.

We’re now in the process of reflecting on the project, if you’ve been involved and would like to share your experiences with us – get in touch with Georgia to find out how georgia@peoplesvoicemedia.co.uk