Over the course of this year, our team have been working with municipalities across Europe connected to the EUARENAS project to engage citizens in talking about their experiences of democracy in the present day and exploring their visions for the future. And we are made-up to be sharing an insight briefing based on these activities with you!

This briefing provides an overview of the key learning from a series of storytelling and future thinking workshops that took place in Gdańsk, Poland, Vōru, Estonia and Reggio Emilia, Italy. The insights are based on 33 citizen stories from these areas.

It highlights key challenges in present day European democracies such as the lack of engagement of specific demographics including young people and migrant communities, and how the potential of technology to democratise decision-making and support citizen participation is not fully being realised. Future visions of democracy include bringing voices on the margins into the mainstream, and creating more human connections between people in positions of power and the communities they serve. To achieve this, education, collaboration and pro-active approaches to achieving equity are needed.  Click the button below to access the briefing.

After a successful first year in Greater Manchester where we supported people, communities and organisations to develop their co-production practice, the Not Another Co-Production project is back. This year we will be working across the West Midlands with our colleagues at Ideas Alliance to embed co-production into how services and institutions work – bringing the voices of local people closer to decision-makers.

The programme for year 2 was launched in The Crescent Theatre, Birmingham earlier this month, with around 30 or so people joining us to find out more about what the project has to offer. The day saw the project’s team deliver a set of taster activities, including:

• Exploring feelings about positive and negative experiences of services
• What we’d do if we want to actively SABOTAGE co-production
• Listening to lived experience stories of co-production and exploring what we can learn from them

One of the attendees, Sophie, shared her visual notes on the day with us – have a look below.

Speaking about the day, she said: “It was great to be able to talk to people from all sorts of organisations, some similar to mine and some entirely different. The diversity of voices and opinions really gave the event a sense of energy, I felt a lot of potential in the room.”

We are looking forward to rolling with the rest of the programme which will include the delivery of Community Reporting training and some bespoke sessions on working with lived experience stories as part of co-production processes. More on those in the coming months!

On Wednesday PVM hosted a Knowledge Exchange Event at Gorse Hill studios in Stretford, Greater Manchester, as part of the CONTINUE Project.

Young people, youth workers, staff from Gorse Hill and other community organisations came together to discover the learnings from the project so far and develop policy recommendations to benefit the lives of young people.

“Living in an area that sees lots of tourists – what’s here for us?”

During the workshop, groups worked together to brainstorm ideas and create a vision for what they’d like to see in their community in the form of community maps. These ideas are going to feed into a policy briefing which will summarise the findings of the session and set out a clear list of recommendations to local decision makers.

Some key themes that emerged from the discussions include…

• Parks and public spaces lack facilities for older young people (aged 13+) – equipment should be installed to make these spaces more inviting to this age bracket e.g. a skate park, parkour course or outdoor gym equipment
• Litter is an issue in the local area – providing more bins would improve this problem
• Poorly lit streets & areas can be scary for young people – having more streetlights would help young people feel safer
• Local stadiums and venues attract tourists and visitors from outside of the community who don’t always respect the local area – what can be done to provide people with a space they feel is built for the local community

Outside of the project, Gorse Hill Studios have scheduled to meet with local MP Kate Green to discuss how they can continue to work on influencing policy change in their community. They have also been invited to take part in a project – PLACEHOLDERS – which is looking into how young people’s voices can be included in the co-design and creation of spaces in the area like Stretford Mall.

It looks as though the work that has been done so far will continue to develop into the future – stay tuned for further updates and the release of the policy briefing!

Earlier this year, Manchester Metropolitan University’s (MMU) Policy Evaluation and Research Unit (PERU) were contracted to evaluate the Kirklees Better Outcomes Partnership (KBOP) and Greater Manchester Better Outcomes Partnership (GMBOP) programmes. As part of this evaluation, they partnered with People’s Voice Media, who have used the Community Reporting methodology to allow people who access aspects of KBOP and GMBOP’s support to share their experiences of the programme. These stories provided insights into current practice and how services might be improved and, where relevant, the insights were mapped to outcomes in a Theory of Change produced with PERU for both KBOP (Fig. 1) and GMBOB (Fig. 2).

KBOP

KBOP was launched in September 2019, commissioned by Kirklees Council. The service is for people at risk of homelessness. They take a person-centred approach, tailoring their support to individuals who access their services, which offer support across four main areas: housing, health and wellbeing, education and employment, and support with domestic violence.

The stories gathered from people who use KBOP’s services focused on the areas of mental health, education and employment, and the importance of the person-centred approach. They show that the service is achieving many of its aims and that its person-centred approach has been warmly received. In fact, several storytellers say there is nothing that needs to be done to improve the service. In which case, the main recommendation for KBOP going forward would be to keep providing its service without stagnating – keep doing what works but be open to changes to allow it to meet more outcomes.

GMBOP

GMBOP is a social enterprise set up to co-produce and deliver the Greater Manchester Youth Homelessness Prevention Programme. This is a 4-year programme targeting young homeless people in Greater Manchester. It is referred to locally as ‘Pathfinder’.

Some key points from across the stories are:

• The young people’s experiences of the service has been positive both in terms of their interactions with the professionals working in the service and the impact it has had on their lives
• When compared to other similar services, Pathfinder is seen as being more suitable for the young people due to (a) the person-centred approach and (b) how it helps them navigate challenges to accessing different forms of support
• The young people are reassured by the support they are receiving and suggest that it will be key preventing a return to homelessness

We have produced our findings for this project in full in a series of reports, and there is also a feature article on the Community Reporter website that goes into detail around the benefits of the person-centred approach of both KBOP and GMBOP.

We’ve been working on how to present our social impact and learnings for a few years now. Our first big attempt for the year 2019/20 felt all wrong and too numbers-based for an organisation that works with lived experience storytelling. Last year’s report was a lot better after we piloted using reflective storytelling as our main impact-measurement tool and we felt it better reflected People’s Voice Media and the work we do.

This year, for the 2021/22 report, we have built on this even further after realising that it wasn’t really a social impact report at all, but more an annual report of our learnings as an organisation. We still look at impact through reflective storytelling, but we use this as a tool to identify learnings and work out how to put these into action.

Today we are releasing our Annual Learning Report 2021/22 into the world, but we have already begun pulling out learnings and creating a plan of action in order to put them into practice. This is something we are reviewing every quarter and, as such, we hope to make this a working document that’s useful to not only People’s Voice Media, but also our partners and others who work with lived experience storytelling.

So, without further ado, here is our Annual Learning Report… Let us know what you think!

For those who prefer to listen to an audio summary of the report, you can do so here: