We’re big fans of projects that really showcase the versatility of Community Reporting, and those that put communities and people at the heart of local decision-making in truly meaningful ways. So, you could say that working as evaluation partners on Bristol City Council’s Community Resilience Fund was a dream collaboration for People’s Voice Media. Read on to find out more about this people-powered project that put funds into the hands of grassroots local organisations, and how we used lived experience methodologies to assess its impacts.

Bristol City Council’s (BCC) Community Resilience Fund was a £4m grant fund designed to support community organisations with capital works, especially those that challenged power imbalances in the most deprived communities by improving accessibility, sustainability or offering other future-proofing benefits. The council worked very hard to ensure that people from the local community had a say in where the funding went, how it was allocated and how it was spent. This included having a panel of 100 community experts acting as “resident decision-makers”, supported by local councillors and experts in sustainability, accessibility and capital works. Community and voluntary groups seeking funding were guided through the grant-making process by the BCC Communities Team and by capacity-building organisations WECIL (West of England Centre For Inclusive Living), BSWN (Black South West Network) and Voscur, to ensure greater equity in the application process. But BCC also wanted to make sure that the evaluation of the funding followed the same process and centred community power and participation. That’s where People’s Voice Media came in!

Community Reporting for evaluation

From the panel of community decision makers, seven people were recruited and trained as Community Reporters. The training from People’s Voice Media gave them the skills to conduct video and audio interviews with the grantee organisations, using open questions to explore the on-the-ground experience of applying for the grant, how the money has been used, and what impact it has had on beneficiaries, staff and the local community. We also conducted sense-making sessions with the Community Reporters to help understand what the key themes were emerging from the stories gathered, which then informed the findings in the evaluation report. You can watch our short Impact Snapshot film for some of the highlights from the 23 stories gathered or find all the video and audio interviews here. Some of the headline findings from the Community Reporting phase of the evaluation process were:

• The CRF grant allowed community groups and organisations to meet diverse community needs
• The improvements funded by the CRF broadened and deepened the organisations’ reach within the community
• Organisations achieved greater financial resilience through cost reduction
• The CRF allocations supported strategic planning and futureproofing
• The CRF process was a positive, trust-based funding experience

Ripple Effect Mapping for evaluation

We also wanted to give the grantee organisations space to explore themselves what the impact of receiving the funding had been so far. People’s Voice Media facilitated Ripple Effect Mapping sessions with representatives from 20 of the community groups that received the funding, where they could explore the impact that the works funded from the grant has had on their organisations, individuals and society. (More about Ripple Effect Mapping coming up in a future blog!) A thematic analysis of the maps was then carried out, which identified the following key areas of change across the participating community organisations:

• Accessibility and inclusion
• Skills development and employment creation
• Income generation
• Environmental sustainability
• Support for mental health and wellbeing
• Improvement of community offerings

Evaluation findings

From all this detailed qualitative research, we were able to produce an in-depth analysis of the impacts of the Community Resilience Fund, and also a set of detailed learnings and specific recommendations useful to Bristol City Council and other local authorities or grant-makers looking to support community capital works projects in the future. 

You can read about these in more detail in the Executive Summary or download the Full Report.

If you are interested in finding out more about how People’s Voice Media can support your organisation or local authority to undertake evaluation in a way that prioritises the voice of communities, please get in touch. You can contact us at enquiries@peoplesvoicemedia.co.uk.

As some of our Community Reporter Network members will know, we host regular Community Reporter Catch-Ups where we share practice, news about our projects, and hear about what people across our network are up to. December’s meet-up was extra special as we were joined by a group of Community Researchers from the University of Reading, who have been working on a project about food, community and equality. They showed us the new handbook they’ve written together, which is a guide to becoming a Community Researcher. In this blog, Community Researcher Vandy Butcher shares her experiences of working as a Community Researcher and on putting together the guidebook.

How to become a Community Researcher – this book is a guideline we’ve created to help you decide if this is what you want to do, in a fun way! As I was put in the deep end and did not know what I was getting into, I hope it can be useful for you.

This book is about people who care about the community.

People in the community want change in all sorts of ways. Being a community researcher, what we do is to help get evidence and to share advice and to support the community. It’s not just about food, but what we found out will open up ideas on how to manage food better, maybe to make changes in your life.

We also looked at the policy in the food industry, how things are prepared, processed, the labelling on products, and getting offers which sometimes are overlooked when you do shopping.

I found working as a community researcher is very enjoyable, it has opened my eyes to a lot of things. I’ve made friends near and far with other community researcher visiting their towns, their workplace and sharing knowledge that helped to make this book.

I hope you enjoy reading it as I have enjoyed making it.

by Vandy Butcher.

Thank you Vandy for writing this blog to share your work with us, and thank you to all the Community Researchers who met with our Community Reporters back in December. We see lots of similarities between the roles and look forward to future opportunities to collaborate and share our learning and experiences.

Through storytelling, People’s Voice Media continues to champion social justice, foster inclusive communities, and drive systemic change across sectors.

Since 2020, we have implemented a comprehensive learning, impact and evaluation process that captures the voices of those engaged with our work. This includes Community Reporters, Community Reporter trainers, residents, service professionals, policymakers and other stakeholders involved in our activities. As an organisation that understands the power of stories and lived experience, our approach has always and continues to centre storytelling and human insight. Over the years we have developed our approach to learning, impact measurement and the evaluation of our work – enhancing how we drive forward our organization, deliver our strategic goals and are cognizant of the challenges we face and where changes to our approach are necessary. 

This year’s learning, impact and evaluation report covers the period of April 2024 – March 2025. It presents the methods and structure we’ve used to support our learning and synthesises the results. It helps us to learn about our work as an organisation and supports how we implement our current strategy. It has been designed to:

1. Identify and understand the impact of our work
2. Monitor and evaluate our progress towards our strategic goals 
3. Support and enhance decision-making at strategic and operational levels

Our process has been developed iteratively over several years, bringing in elements of projects, processes, and methodologies as we’ve learned and grown. We have sought to put stories and human insight at the core – demonstrating what we advocate and using Community Reporting as a key method in this process.  We have combined Community Reporting with other approaches that help us to understand the complexities of the change we are trying to make. 

If you would like to find out more, you can download and read the report using the buttons below. We’re proud of this work and are excited to share it with you.

This work has been funded by Esmée Fairbairn Foundation.

This week marks a significant moment in the ongoing COVID-19 Inquiry, focusing on the Care Sector from 30 June to 31 July 2025, as part of Module 6.

It is crucial that we do not forget the immense challenges faced during the pandemic — especially by those working tirelessly within care settings, as well as the deaf and disabled communities and their carers.

We want to extend our deepest thanks to all those who are giving evidence this week, including many of our colleagues and friends. Their dedication to advocating, influencing policy, and sharing lived experiences shines a vital light on the realities of the pandemic. It’s these voices — the people at the heart of the crisis — that hold the key to understanding and learning from this moment in history.

At People’s Voice Media, we are proud to have contributed to this important conversation through our work exploring the experiences of deaf and disabled people and carers during COVID-19. Our report and video testimonies reveal the resilience, challenges, and strength of communities often overlooked in mainstream narratives.

We invite you to read our full report and watch these powerful videos. By listening to and sharing these lived experiences, we help ensure that future policies are truly informed by those they impact most.

The lessons of COVID-19 are still unfolding, but one thing is clear: the stories of people matter. Let us keep listening.

Explore our report and videos here:  

• #NationalCareForum
• #NCF
• #SocialCare
• #CareSector
• #CareProviders
• #CareQuality
• #SocialCareSupport
• #CareWorkforce
• #CareReform
• #AdultSocialCare

A Blog Post by Jacqueline Darlington – Carer, Mum, Community Equipment User

There’s a quiet power in bringing people together. Recently, I joined a brilliant knowledge exchange filled with people who get it—carers, equipment User, prescribers, commissioners—all with one shared focus: community equipment.

What stood out wasn’t shiny new gadgets. It was people. People talking about co-production, timely access, and how the smallest things—like a properly placed grab rail or the right seating—can make the biggest difference.

As a mum to Joshua, who relies on equipment every day, and as someone who uses it myself, I know equipment is about choice, control, and dignity. It’s about staying in our own homes, living gloriously ordinary lives, and not feeling like we’re doing it alone.

Someone at the event said, “It’s the peer support and solidarity that keeps me going—knowing I’m not the only one navigating this.” That stayed with me.

Sharing our lived experiences isn’t just powerful—it’s essential. It’s how we reimagine a future where people like us help shape the systems meant to support us. Manufacturers, commissioners, prescribers—listen to our stories.

What next? We’re not sure. But what we do know is: we’re coming back together. And we’ll keep raising our voices until the system hears us.

“Equipment matters because people matter.” – Isaac Samuels, 2024

Find out about Co-Production on the TLAP website linked here.

Head over to the Community Reporter Website to see the Equipment Matters Film and explore the full set of stories – including Jacqui’s!

Want to discover what Gloriously Ordinary Lives are doing in the world of support? See how they are building a movement that is working to check whether or not someone who might need some support is getting to live the life they choose and the support they get is helping and not getting in the way. Check out their site here.

See what Medequip have to say about their involvement in this work on their page.