At People’s Voice Media, we’ve been working with the Bronte Youth and Community Centre in Liverpool, helping young people shape the future of their space through Community Reporting.

The Bronte is a vibrant youth organisation offering activities for children and young adults aged 5 to 18, as well as young people with additional needs up to 25. As they renovate their community hub, they wanted to ensure young people played a key role in shaping its future—enter Community Reporting!

Over six creative sessions, young people explored their vision for the space, using collages, clay sculptures, model buildings, and recorded interviews. They interviewed peers, community members, and staff, capturing a rich tapestry of hopes and ideas. From karaoke nights and fashion shows to football tournaments and gardening projects, their enthusiasm was infectious!

These ideas will directly influence how the Bronte’s renovated space is used, shaping sessions, activities, and even the role young people play in its future. We’ll be compiling an insight report from their recorded stories to guide decision-making. Looking ahead, in 2025, we’ll deliver train-the-trainer workshops to equip staff and community members with the skills to sustain Community Reporting long-term. Watch this space for more stories and updates!

Want to learn more about The Bronte? Check out their website to see what’s happening for young people in Liverpool.

We’re super excited to announce an all new support package for the Community Reporters in 2025!

Thanks to funding from the Esmee Fairbairn Foundation, we’ve been able to design a core support offer to the Community Reporter Network. From meet-ups to peer learning spaces to skills development sessions – our team will be providing a mixture of training, mentoring and convening to support the Network to go from strength to strength.

Here are the upcoming sessions being held in 2025…

Community Reporter Meet-Ups

These 1-hour, online sessions provide an opportunity for Community Reporters to come together and share with others in the Network what you’ve been working on, as well as hear about the latest opportunities in the Network.

• 12pm – 1pm, Tuesday 11th March – Register Here
• 12pm – 1pm, Tuesday 10th June – Register Here
• 12pm – 1pm, Tuesday 9th September – Register Here
• 12pm – 1pm, Tuesday 9th December – Register Here

Community Reporter Skills Sessions

These are 1-hour online sessions that focus on a specific Community Reporting skill. They are designed as ‘top-up’ or ‘recap’ trainings for existing Community Reporters, as well as being introductory sessions for people who are interested in Community Reporting. 

• Using the Community Reporter website / 5pm – 6pm Wednesday 30th April – Register Here
• Story Reviewing / 5pm – 6pm Thursday 31st July – Register Here
• Video Recording Techniques / 5pm – 6pm Thursday 30th October – Register Here

Community Reporter Peer Learning Spaces

These are 90-minute, online peer supporter and learning spaces for people who are using Community Reporting in their work or social change projects that are facilitated by our team.

• Session One: Monday 10th March 12:00pm – 13:30pm – Register Here
• Session Two: Monday 16th June 12:00pm – 13:30pm – Register Here
• Session Three: Monday 15th September 12:00pm – 13:30pm – Register Here
• Session Four: Monday 8th December 12:00pm – 13:30pm – Register Here

Global Majority Communities Peer Learning Spaces

These are 90-minute, online peer support and learning spaces for people from Global Majority communities involved in lived experience storytelling, co-production and social change work, facilitated by our team.  

• Session One: Monday 12th May 12:00pm – 13:30pm – Register Here
• Session Two: Monday 10th November 17:30pm – 19:00pm – Register Here

We look forward to seeing you at the sessions!

From May to October 2024, we partnered with Macmillan Cancer Support and NHS Herefordshire and Worcestershire ICB to train health workers and volunteers in Community Reporting. The aim was to improve access to cancer care services, particularly for South Asian and Roma/Traveller communities.

At the final session, we explored key themes from the stories collected. The insights were clear:

• Better communication is needed, using multiple languages and accessible formats.
• Misinformation about cancer must be addressed to build trust and awareness.

Though the training has ended, the work continues. Macmillan and NHS Herefordshire and Worcestershire ICB will implement these learnings by:

• Establishing Community Champion Advocate schemes.
• Embedding Community Reporting into future engagement.

One participant summed up the impact perfectly:
“I’ve learned to zip this (pointing to her mouth) and open these (pointing to her ears).”

This project is a step forward in embedding lived experience into service development. By training professionals to listen, share, and act on real patient experiences, we are driving social change in cancer care access. With Macmillan and NHS ICB committed to using Community Reporting long-term, this is just the beginning of a patient-led approach to service improvement.

Last summer, People’s Voice Media partnered with Black Country Integrated Care System (ICS), the VCSE network, and Wolverhampton Voluntary and Community Action (WCVA) to launch the REND Project. Over 18 months, we trained 51 Community Reporters and gathered 38 powerful stories exploring healthcare access across the Black Country.

The project aimed to:

• Build capacity within the VCSE sector to support research and engagement.
• Capture qualitative insights into people’s lived experiences of healthcare.
• Develop a community-led intelligence library to inform decision-making.

Through Community Reporting, we uncovered key challenges that needed addressing, including:

• Improving communication and training for healthcare staff, particularly around cultural competence and accessibility.
• Addressing digital inequities to ensure fairer access to online healthcare services.
• Embedding person-centred approaches that actively listen to and act on community feedback.

These findings were shared at a workshop, where local people and decision-makers came together to explore practical solutions. The stories will now inform ongoing improvements within Black Country ICS, ensuring that community voices remain central to service design.

This project is a step towards making healthcare more accessible, inclusive, and responsive to the people it serves. We were privileged to hear these stories—and even more excited to see how they drive real change.

In May this year we held our 6th Annual Community Reporter Conference in the form of a ‘hackathon’. A hackathon is a space were people can come together to explore a problem and co-create solutions. The event brought together a group of 56 experts to explore the question “How can we make lived experience storytelling practice more accessible and inclusive?”. Experts included people with lived experience of some of the issues being discussed, researchers, creative practitioners and storytellers, public engagement professionals, evaluators and workers in the third and public sectors.

The event focused specifically on how storytelling could be:

• accessible for people who do not use spoken word
• inclusive for people who are neurodivergent
• actively anti-racist

Through a series of creative and participatory activities, the attendees worked together to explore the barriers and identify solutions that were summarised in a short report. Here’s a short video overview of the day…

You can also listen to an audio executive summary of the learning report here. The event was funded and support by NCRM.