Over the course of this year, our team have been working with municipalities across Europe connected to the EUARENAS project to engage citizens in talking about their experiences of democracy in the present day and exploring their visions for the future. And we are made-up to be sharing an insight briefing based on these activities with you!

This briefing provides an overview of the key learning from a series of storytelling and future thinking workshops that took place in Gdańsk, Poland, Vōru, Estonia and Reggio Emilia, Italy. The insights are based on 33 citizen stories from these areas.

It highlights key challenges in present day European democracies such as the lack of engagement of specific demographics including young people and migrant communities, and how the potential of technology to democratise decision-making and support citizen participation is not fully being realised. Future visions of democracy include bringing voices on the margins into the mainstream, and creating more human connections between people in positions of power and the communities they serve. To achieve this, education, collaboration and pro-active approaches to achieving equity are needed.  Click the button below to access the briefing.

After a successful first year in Greater Manchester where we supported people, communities and organisations to develop their co-production practice, the Not Another Co-Production project is back. This year we will be working across the West Midlands with our colleagues at Ideas Alliance to embed co-production into how services and institutions work – bringing the voices of local people closer to decision-makers.

The programme for year 2 was launched in The Crescent Theatre, Birmingham earlier this month, with around 30 or so people joining us to find out more about what the project has to offer. The day saw the project’s team deliver a set of taster activities, including:

• Exploring feelings about positive and negative experiences of services
• What we’d do if we want to actively SABOTAGE co-production
• Listening to lived experience stories of co-production and exploring what we can learn from them

One of the attendees, Sophie, shared her visual notes on the day with us – have a look below.

Speaking about the day, she said: “It was great to be able to talk to people from all sorts of organisations, some similar to mine and some entirely different. The diversity of voices and opinions really gave the event a sense of energy, I felt a lot of potential in the room.”

We are looking forward to rolling with the rest of the programme which will include the delivery of Community Reporting training and some bespoke sessions on working with lived experience stories as part of co-production processes. More on those in the coming months!

Earlier this year, Manchester Metropolitan University’s (MMU) Policy Evaluation and Research Unit (PERU) were contracted to evaluate the Kirklees Better Outcomes Partnership (KBOP) and Greater Manchester Better Outcomes Partnership (GMBOP) programmes. As part of this evaluation, they partnered with People’s Voice Media, who have used the Community Reporting methodology to allow people who access aspects of KBOP and GMBOP’s support to share their experiences of the programme. These stories provided insights into current practice and how services might be improved and, where relevant, the insights were mapped to outcomes in a Theory of Change produced with PERU for both KBOP (Fig. 1) and GMBOB (Fig. 2).

KBOP

KBOP was launched in September 2019, commissioned by Kirklees Council. The service is for people at risk of homelessness. They take a person-centred approach, tailoring their support to individuals who access their services, which offer support across four main areas: housing, health and wellbeing, education and employment, and support with domestic violence.

The stories gathered from people who use KBOP’s services focused on the areas of mental health, education and employment, and the importance of the person-centred approach. They show that the service is achieving many of its aims and that its person-centred approach has been warmly received. In fact, several storytellers say there is nothing that needs to be done to improve the service. In which case, the main recommendation for KBOP going forward would be to keep providing its service without stagnating – keep doing what works but be open to changes to allow it to meet more outcomes.

GMBOP

GMBOP is a social enterprise set up to co-produce and deliver the Greater Manchester Youth Homelessness Prevention Programme. This is a 4-year programme targeting young homeless people in Greater Manchester. It is referred to locally as ‘Pathfinder’.

Some key points from across the stories are:

• The young people’s experiences of the service has been positive both in terms of their interactions with the professionals working in the service and the impact it has had on their lives
• When compared to other similar services, Pathfinder is seen as being more suitable for the young people due to (a) the person-centred approach and (b) how it helps them navigate challenges to accessing different forms of support
• The young people are reassured by the support they are receiving and suggest that it will be key preventing a return to homelessness

We have produced our findings for this project in full in a series of reports, and there is also a feature article on the Community Reporter website that goes into detail around the benefits of the person-centred approach of both KBOP and GMBOP.

People’s Voice Media and the Community Reporter Network have teamed up with the Co-Production Collective as part of a UKRI funded project to gather people’s experiences of co-production. We will then be using these stories and working with the storytellers (people with lived experience of co-production) to identify what changes co-production can bring to services, research, and policy.

So, what is co-production? 

The Co-Production Collective define it as:

an approach to working together in equal partnership and for equal benefit. For us, this means living our core values. These values – challenging, human, inclusive, transparent – are central to everything we do.

Why are we doing this?

We want to have a deeper understanding of the value of co-production and use this insight from people’s everyday experiences of co-production to support the implementation and use of co-production as a means of change in the areas of services, research, and policy. We also want to acquire a deeper knowledge and understanding of co-production from a wide range of individuals and community perspectives so that we can us it in our own work.

How have we gathered the stories?

We started our research with an open call for contributors, including people with lived experience, professionals, researchers, policymakers to sharing individual stories or group stories of co-production. To gather the stories, we’ve used our Community Reporting method… more on that here:

We matched those that were interested in sharing their stories of co-production with three members of our team who all have first-hand experience of co-producing in a variety of settings. People groups that expressed an interest in sharing their stories were invited to a 30-minute conversation about co-production over Zoom… with a few conversations also being held in-person.

 What questions did we ask?

Our ‘conversation starters’ were:

• Can you share with me an experience of co-production?
• We are interested in exploring what worked well and what didn’t.
• We’d also like to know what changes the co-production process helped to create and what impact you feel the impact – positive or negative – that the co-production process has had on people, groups, organisations, services, society etc?

From here, the conversations went in their own unique directions!

How will we use the stories?

Once we have gathered all the stories, we will use them to create:

• An online story archive hosted on the Institute of Community Reporters website – bringing people’s stories together so they can be watched and shared online.
• A findings report that summarises the key learning from all the different stories.
• A YouTube playlist containing short, edited extracts from each of the stories, with subtitles.

We’ve also been running some participatory workshops with different people to help us create these outputs and findings. They should be ready for October 2022 and released publicly! 

And, the story won’t end here. We will continue to explore what we have learned and use this to affect change in different places. As a community and project, we are keen to use these insights to not only further our own knowledge and skill around co-production, but are hopeful that these insights show that co-production is something that can make a difference not only to individual lives but to research, services, and policy.

The CONTINUE Project is continuing apace and the partners across Europe have recently completed a series of interviews with stakeholders, both local and pan-European.

The stakeholder groups were made up of decision-makers and policy-makers whose roles include and interest in or effect on young people e.g. local politicians, educators, health and social care workers, youth workers etc. The interviews were designed to get feedback from stakeholders on the project’s findings so far, as well as garner their insights on what they perceive to be the issues affecting young people in the wake of the pandemic.

Interestingly, and gratifyingly, the insights of the stakeholders largely align with the project’s recent findings. You can read the local synthesis reports here, and the pan-European synthesis report here. Both reports are in note form as they are being used to plan our series of knowledge exchange events across Europe.

The UK’s knowledge exchange will take place at Gorse Hill Studios on Wednesday 21st September 2022 at 4.30pm. Anyone can attend, from young people to stakeholders and members of the community. You’ll discuss the findings of the project so far and your discussions will inform the policy recommendations that we will be putting forward in the next stage of the project. You can register for the event here.

You may also wish to save the date for our pan-European knowledge exchange, which will be held online on Monday 14th November 2022. Time and registration link to follow.