In the Building Community Connections project, a group of support organisations wanted to develop collaborative and community-led solutions to health inequalities in Calderdale. We worked with different communities to train local people as Community Reporters who were tasked with gathering lived experience stories about health issues, experiences of the pandemic and wellbeing topics from their peer networks.

The learning from these stories has informed the commissioning of local initiatives and interventions. This way of commissioning (in a more co-productive way) was quite new for the area and was an experiment for the partners involved.

We’ve worked with the project and its partners and stakeholders to capture the learning from this process. This short video summarises the key findings from this learning journey and experimental approach to commissioning and addressing health inequalities at a local level. Take a look!

We are thrilled to announce that the findings of the ‘What is the value of co-production?’ project are now live.

You can:

• Watch a video summary of the findings from our Community Reporting (7 mins)
• Read the overview report (10 pages, 15 mins)
• Read the full report (80 pages, a couple of hours but so worth it!)
• Watch the YouTube playlist of fantastic extracts from all of the storytellers

None of these amazing resources would have been possible without all of the people who shared their stories with us. We are so grateful for their time and the insights that have shaped this important bit of research.

And there’s more…

There were also some other strands to this research that you might be interested in. All the details are on this webpage: What is the value of co-production?

This includes:

• An overview video of whole project
• Interactive summary PDF of whole project
  • A screen reader friendly version – as a Word document and as a PDF document.
  • An audio version – as a MP4 file
  • Versions of the Interactive summary in Braille, EPUB, MOBI – via a Google Drive folder
• As well as the Community Reporting findings, this also includes the results of the Gobby survey, a rapid critical review and learning from pilot projects.

We hope that this resources and research findings are useful to you – and please do share widely.

And look out for more coming soon – there will be the launch of a resource library for co-production and much more besides! Watch this space!

Over the course of this year, our team have been working with municipalities across Europe connected to the EUARENAS project to engage citizens in talking about their experiences of democracy in the present day and exploring their visions for the future. And we are made-up to be sharing an insight briefing based on these activities with you!

This briefing provides an overview of the key learning from a series of storytelling and future thinking workshops that took place in Gdańsk, Poland, Vōru, Estonia and Reggio Emilia, Italy. The insights are based on 33 citizen stories from these areas.

It highlights key challenges in present day European democracies such as the lack of engagement of specific demographics including young people and migrant communities, and how the potential of technology to democratise decision-making and support citizen participation is not fully being realised. Future visions of democracy include bringing voices on the margins into the mainstream, and creating more human connections between people in positions of power and the communities they serve. To achieve this, education, collaboration and pro-active approaches to achieving equity are needed.  Click the button below to access the briefing.

After a successful first year in Greater Manchester where we supported people, communities and organisations to develop their co-production practice, the Not Another Co-Production project is back. This year we will be working across the West Midlands with our colleagues at Ideas Alliance to embed co-production into how services and institutions work – bringing the voices of local people closer to decision-makers.

The programme for year 2 was launched in The Crescent Theatre, Birmingham earlier this month, with around 30 or so people joining us to find out more about what the project has to offer. The day saw the project’s team deliver a set of taster activities, including:

• Exploring feelings about positive and negative experiences of services
• What we’d do if we want to actively SABOTAGE co-production
• Listening to lived experience stories of co-production and exploring what we can learn from them

One of the attendees, Sophie, shared her visual notes on the day with us – have a look below.

Speaking about the day, she said: “It was great to be able to talk to people from all sorts of organisations, some similar to mine and some entirely different. The diversity of voices and opinions really gave the event a sense of energy, I felt a lot of potential in the room.”

We are looking forward to rolling with the rest of the programme which will include the delivery of Community Reporting training and some bespoke sessions on working with lived experience stories as part of co-production processes. More on those in the coming months!

Earlier this year, Manchester Metropolitan University’s (MMU) Policy Evaluation and Research Unit (PERU) were contracted to evaluate the Kirklees Better Outcomes Partnership (KBOP) and Greater Manchester Better Outcomes Partnership (GMBOP) programmes. As part of this evaluation, they partnered with People’s Voice Media, who have used the Community Reporting methodology to allow people who access aspects of KBOP and GMBOP’s support to share their experiences of the programme. These stories provided insights into current practice and how services might be improved and, where relevant, the insights were mapped to outcomes in a Theory of Change produced with PERU for both KBOP (Fig. 1) and GMBOB (Fig. 2).

KBOP

KBOP was launched in September 2019, commissioned by Kirklees Council. The service is for people at risk of homelessness. They take a person-centred approach, tailoring their support to individuals who access their services, which offer support across four main areas: housing, health and wellbeing, education and employment, and support with domestic violence.

The stories gathered from people who use KBOP’s services focused on the areas of mental health, education and employment, and the importance of the person-centred approach. They show that the service is achieving many of its aims and that its person-centred approach has been warmly received. In fact, several storytellers say there is nothing that needs to be done to improve the service. In which case, the main recommendation for KBOP going forward would be to keep providing its service without stagnating – keep doing what works but be open to changes to allow it to meet more outcomes.

GMBOP

GMBOP is a social enterprise set up to co-produce and deliver the Greater Manchester Youth Homelessness Prevention Programme. This is a 4-year programme targeting young homeless people in Greater Manchester. It is referred to locally as ‘Pathfinder’.

Some key points from across the stories are:

• The young people’s experiences of the service has been positive both in terms of their interactions with the professionals working in the service and the impact it has had on their lives
• When compared to other similar services, Pathfinder is seen as being more suitable for the young people due to (a) the person-centred approach and (b) how it helps them navigate challenges to accessing different forms of support
• The young people are reassured by the support they are receiving and suggest that it will be key preventing a return to homelessness

We have produced our findings for this project in full in a series of reports, and there is also a feature article on the Community Reporter website that goes into detail around the benefits of the person-centred approach of both KBOP and GMBOP.