Over the last few months People’s Voice Media and the Community Reporter Network have teamed up with the NHS in Greater Manchester, to gather people’s recent experiences of GP services.

We’ve gathered these stories to explore what GP services are like for people who are accessing them, looking at what is working well and what could be better. With the NHS in Greater Manchester we want to use the stories to open up a conversation across Greater Manchester about GP Services.

We have gathered 65+ experiences from residents in Manchester, Wigan, Salford, Tameside, Bolton, Rochdale, Oldham, Bury, Stockport and Trafford about how they’ve found accessing GP services during the pandemic. People have shared with us the changes they’ve experiences – such as telephone appointments or online consultations – and their perspectives on them.

For some people, the changes haven’t been so positive. For this resident, not being able to speak in-person to their GP has meant that they don’t feel they can express properly what they are feeling and they don’t feel they’ve got the healthcare that they needed. However, other people like this resident explains how new options around how to book appointments and get repeat prescriptions are real positive developments.

You can listen to all of the stories we’ve gathered here: https://communityreporter.net/experiences-gp-services and we will keep you up-to-date with any developments with these great pieces of insight. Watch this space!

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