Funder: Horizon Europe
Partners: Manchester Metropolitan University, University of Bologna, Hogeschool Utrect, Karlstad University, University of Turku, University of Wrocław, University of Debrecen, Panteion University and Polytechnic University of Valencia.
Sector: Research
Project Website: https://cosie.turkuamk.fi/arkisto/index.html
Someone editing a recording on a laptop

Overview:

CoSIE supported the creation of collaborative partnerships between service providers (i.e. public sector agencies, third sector organizations, private companies) and service beneficiaries (i.e. citizens). Its goal was to research, through practical application processes, how public services can be enhanced via co-creation.

People’s Voice Media led a Community Reporting work package and through this worked with academic partners and 9 public service pilots to use lived experience storytelling as a tool for co-creation. We’ve worked with probation services in the UK, unemployment provision in Spain, rural development initiatives in Estonia and many more, to use insight storytelling strategies combined with curation and story mobilisation processes to connect the voices of citizens and frontline workers to decision-making processes and support service design, delivery and evaluation. Through this work we presented the insights in the stories in a range of ways, including thematic films, toolkits and reports.



Impact:
  • 250+ lived experience stories gathered
  • 121 people trained in Community Reporting skills
  • 43 Community Reporter Trainers recruited and upskilled
  • 9 Community Reporting training programmes delivered